One plan for the work. The phone is up to you.
Every business gets all of Astragal on the Standard plan — or, for a new team of up to three, on Starter, which charges a share of what you bring in instead. The two phone add-ons are separate, so you take one, both, or neither. All prices are per month in Canadian dollars, and every account starts with a two-week free trial — no card needed.
No commitment. Cancel whenever you like.
Just starting out
Starter
At least $15 a month, and never more than Standard would cost your team.
- For new businesses of up to 3 people
- Every Standard feature and included amount
- Worked out before tax, charged monthly in Canadian dollars
- Moves to Standard when a 4th person joins, or when 3 months average more than Standard
With one person: $1,000 recorded in a month is $50. $200 is $15, the minimum. $3,000 is $65, the most it can be.
Start on StarterNew businesses only. Phone add-ons are the same price on either plan.
The plan
Standard
Everything except the phone. Leads, quotes, scheduling, routing, invoicing, getting paid, and the texts and emails in between.
Includes 900 text segments per person a month (about 500 texts), then 4¢ a segment.
- Clients, requests, quotes, jobs, visits, tasks and invoices
- A powerful to-do list so nothing slips through the cracks
- Scheduling, route planning and live technician tracking
- Customer portal with e-signed quotes and online payment
- Inventory, purchase orders and supplier orders
- Time tracking, reports, team rewards and the mobile app
- Text and email automations, plus text-back for missed calls
Phone add-on
Answer my missed calls
An AI receptionist picks up the calls you can’t get to, so a missed call stops being a missed job.
The same price whether you are one person or twenty.
Includes 100 AI answering minutes a month, then 50¢ a minute.
Answers in our most natural, human-sounding voice — it changes pace, pauses and emphasis the way a person does. Included, not an upgrade. You pick which of twelve voices answers: male and female, American, British or Australian.
- Has a real conversation with the caller and works out what they need
- Books the job when it can
- Fully customizable: you choose what it asks callers and what it can and can’t tell them
- Leaves you a written summary and a to-do list after every call
- A monthly spending budget — if it is ever reached, callers get your voicemail and text-back instead
Setup: your current phone company forwards calls here when you don’t answer. Nothing else about your phones changes.
Start free trialPhone add-on
Run my phone line here
Your business line lives inside Astragal, and every call is written up against the right client.
Pick a package of talking minutes. It is not charged per person.
- 500 minutes $39 a month
- 1,000 minutes $69 a month
- 2,000 minutes $129 a month
- 4,000 minutes $279 a month
- 8,000 minutes $549 a month
Then 10¢ a minute past your package.
- A dialpad to make and take calls from the app, on a computer or your phone
- An inbound and outbound call log
- Every call recorded, transcribed and searchable
- An AI notetaker that drafts the booking as soon as the call ends
- A to-do list created automatically from what was said on every call
- Business calls ring on your phone, wherever you are
Setup: your number is forwarded here full time, or moved across to us.
Start free trialWhat it would cost your team
Pick your team size and the add-ons you want. The total updates as you go.
Phone add-ons
The payments you record, before tax. Only used to compare with Starter.
How often you pay
Works out to
$149 a month
- Standard plan, 3 people
- $149
Included every month
- 2,700 text segments
Before tax, and before anything used above the included amounts.
Every feature, and what unlocks it
The add-ons sit on top of Standard, so everything in the Standard column is yours whichever add-ons you choose. Starter includes everything in the Standard column too.
| Feature | Standard plan | Answer my missed calls | Run my phone line here |
|---|---|---|---|
| Leads & booking | |||
| An embeddable booking widget for your own website | Included | — | — |
| A public self-booking page with service-area checks | Included | — | — |
| A lead pipeline for tracking sales conversations before they’re even a job | Included | — | — |
| Role-based alerts by email or text the moment a lead comes in | Included | — | — |
| Duplicate-client detection with a merge queue | Included | — | — |
| Customers | |||
| Complete history on every client: requests, quotes, jobs, invoices, calls, and files | Included | — | — |
| Multiple contacts and properties on one client record | Included | — | — |
| Custom fields for anything you track that doesn’t fit a normal form | Included | — | — |
| Gmail sync that pulls your email threads onto the client’s profile, with AI summaries | Included | — | — |
| A "book from email" assistant that drafts the booking from a thread | Included | — | — |
| Quotes | |||
| Line-item quotes with live tax and totals, built from your product catalog | Included | — | — |
| E-signed approval clients can do from their phone | Included | — | — |
| Deposits collected at approval, by card | Included | — | — |
| Automatic follow-ups on quotes that go quiet | Included | — | — |
| One click turns an approved quote into a scheduled job | Included | — | — |
| Scheduling & dispatch | |||
| A drag-and-drop calendar with day, 3-day, week, list, and map views | Included | — | — |
| Full undo/redo for schedule mistakes | Included | — | — |
| Recurring jobs that generate their own future visits | Included | — | — |
| Multi-day and multi-technician jobs | Included | — | — |
| Company holidays the scheduler and booking form respect automatically | Included | — | — |
| Warranty visits tracked separately from the job they came from | Included | — | — |
| Route optimization & live tracking | |||
| One-click route optimization for a technician’s whole day | Included | — | — |
| A feasibility check that flags any arrival window you can’t actually keep | Included | — | — |
| A live "your technician is on the way" page, with a moving pin and ETA | Included | — | — |
| Location sharing that turns on when a tech heads out and off when they arrive | Included | — | — |
| Geofenced reminders that fire when a technician nears a job site | Included | — | — |
| Jobs in the field | |||
| On-site photo capture and client signatures from the technician’s phone | Included | — | — |
| A single click turns a completed job into a draft invoice | Included | — | — |
| Line items that follow the right rules automatically - one-off, recurring, or warranty work | Included | — | — |
| Invoicing & payments | |||
| Invoices from a job, a quote, or built from scratch | Included | — | — |
| Online payment by card, plus cash, cheque, and e-transfer recorded manually | Included | — | — |
| Card charges taken on the spot, in person or over the phone | Included | — | — |
| Partial payments and payment-plan installments | Included | — | — |
| Automatic reminders on anything overdue | Included | — | — |
| Multi-rate tax support for layered tax jurisdictions | Included | — | — |
| Client portal | |||
| A branded home base for every client - their quotes, jobs, invoices, and files | Included | — | — |
| Passwordless login: every link they get signs them straight in | Included | — | — |
| Approve quotes and pay invoices online | Included | — | — |
| Request new work themselves, without calling | Included | — | — |
| Send you photos and documents through the portal | Included | — | — |
| Phone & AI answering | |||
| Text-back: a caller you miss gets an instant text with a link to book | Included | — | — |
| An AI receptionist that has a real conversation with callers you can’t get to, and books the job | — | Included | — |
| A written summary and to-do list after every call it answers | — | Included | — |
| Fully customizable: you choose what it asks callers and what it can and can’t tell them | — | Included | — |
| A monthly spending budget, so AI answering costs can never run away | — | Included | — |
| A dialpad to make and take business calls from the app | — | — | Included |
| Every call recorded, transcribed, and searchable by caller | — | — | Included |
| A to-do list created automatically from every call | — | — | Included |
| An AI notetaker that drafts the booking as soon as the call ends | — | — | Included |
| Caller screening and a permanent spam blocklist | Included | — | — |
| Messaging & automations | |||
| Two-way email and text, with a library of reusable templates | Included | — | — |
| Visit reminders, booking confirmations, and job follow-ups, all automatic | Included | — | — |
| Delivery status on every message - see what actually went out | Included | — | — |
| Inventory & purchasing | |||
| One catalog for products and services, with cost vs. price built in | Included | — | — |
| Multi-location stock with FIFO costing | Included | — | — |
| Barcode scanning for fast stock moves | Included | — | — |
| Purchase orders with partial receiving | Included | — | — |
| Low-stock alerts and a daily digest | Included | — | — |
| Time & team | |||
| A powerful to-do list so nothing slips through the cracks | Included | — | — |
| Clock in/out with a live "who’s working now" view | Included | — | — |
| Timesheet approval that locks entries once signed off | Included | — | — |
| Four built-in roles with permissions you can fine-tune per person | Included | — | — |
| Team reminders that catch operational slips before a client notices | Included | — | — |
| Team rewards | |||
| Points earned automatically for on-time arrivals, paid invoices, and jobs that stay closed | Included | — | — |
| A redeemable rewards catalog and team challenges | Included | — | — |
| A leaderboard to keep the crew motivated | Included | — | — |
| Reports & analytics | |||
| Fourteen report sections covering revenue, receivables, leads, quotes, jobs, and inventory | Included | — | — |
| Compare any period to the one before it, or to last year | Included | — | — |
| Export any report to a spreadsheet | Included | — | — |
| Mobile app | |||
| A native Android app with today’s jobs, navigation, and clock in/out | Included | — | — |
| Works offline - photos and updates sync once you’re back in signal | Included | — | — |
| Push notifications for new jobs and schedule changes | Included | — | — |
| Business calls ring on your phone, wherever you are | — | — | Included |
| Setup, imports & integrations | |||
| One-click import from Jobber, or a CSV wizard for clients, quotes, and invoices | Included | — | — |
| Gmail, Stripe, Paystone, and Twilio all connect from inside the app | Included | — | — |
| A guided setup wizard that walks a new business through going live | Included | — | — |
| Your own business phone number for texting customers, bought without leaving the app | Included | — | — |
What’s included, and what going over costs
Only three things are measured. Everything else in Astragal is unlimited.
| What | Comes with | Included | After that |
|---|---|---|---|
| Text messages to your customers | Standard plan | 900 segments per person, per month (about 500 texts) | 4¢ a segment |
| AI answering minutes | Answer my missed calls | 100 minutes a month for the whole company | 50¢ a minute |
| Talking minutes | Run my phone line here | 500 to 8,000 minutes a month for the whole company, depending on the package | 10¢ a minute |
Texts included per person are pooled across the company, so one busy person is never stopped while everyone else’s sit unused.
The small print, in plain English
How does the free trial work? +
Every account starts with two weeks free, and no card is needed. You are never charged because a trial ran out. If it ends without a payment method, your account becomes read-only — everything is still there, and adding a card puts it straight back.
How does Starter work? +
Starter is for new businesses of up to three people. Each billing month you pay 5% of the payments you record in Astragal, with the tax share left out — at least $15, and never more than Standard would cost your team. It is worked out after the month ends and charged on its own receipt in Canadian dollars. A fourth person, or three full months averaging more than Standard, moves you to Standard at the start of a billing month, and you are told first. Once a business has been billed on Starter and leaves it, it cannot choose Starter again.
How are people counted? +
You are charged for the most people you had in the account at any point in the month. Somebody added part-way through is charged for that whole month. Removing somebody lowers the charge from the following month, not straight away.
What happens if we go over an included amount? +
Nothing stops working. The extra is measured over the month and charged after the month ends, as its own line on a later invoice. We email you when you pass an included amount, and a banner shows in the app. Included amounts do not roll over.
Why are texts counted in “segments”? +
That is how phone networks charge for texts: a short message is one segment, and a long one is split into several. Stating it in segments means the included amount never promises more than it delivers.
Can we turn a phone add-on on or off later? +
Yes, at any time from your billing settings. Turning one on part-way through a month charges only for the part of the month it was on, and turning it off stops it straight away.
What if we pay yearly? +
The plan gets two months free, and the whole year is paid in one go. Any phone add-ons are paid for the same year at the same time, at twelve months of their monthly price. Included amounts stay monthly, and a yearly payment is not refundable part-way through.
What about late payment? +
We never charge interest or a late fee. If a payment fails we email you and retry; if it stays unpaid, the account becomes read-only until it is settled. Nothing is ever deleted.
How do we cancel? +
Whenever you like — from your own settings if you pay by card, or by emailing us if we invoice you by hand. You get a final invoice for what you have used, and your data stays available for the period you have already paid for.